|View printer-friendly version|
Con Edison Prepares for Weekend Wind and Rain Storm
The expected high winds and heavy rain could take their toll on trees, causing them to topple into power lines and result in outages. In addition, extensive flooding from rising levels of seawater can damage underground electrical equipment in low-lying areas, which could cause customers to lose power.
Con Edison will have additional customer service representatives, electrical and construction crews, along with tree-clearing crews working around the clock to respond to customers and power outages that may occur.
In the event of severe outages, primary distribution feeders will be restored first, with the highest priority given to lines that supply the most customers out of service. Next, the crews will restore secondary facilities, such as transformers and secondary cables, again with highest priority given to lines supplying the most customers out of service. Individual services, lines serving a single home, will be restored as crews become available.
The company urges customers to report power interruptions or service problems on-line at www.conEd.com, or by calling Con Edison's toll-free customer service number, 1-800-75-CON ED (1-800-752-6633). When reporting an outage, customers should have their Con Edison account number available, if possible, and report whether their neighbors have also lost power.
The company will maintain close contact with the New York City Office of Emergency Management and the Westchester County Department of Emergency Services to coordinate storm response as necessary.
Con Edison offers the following tips to prepare for a storm:
|Print Page | RSS Feeds | E-mail Alerts|